Support Services

Support Services

CSI IT Support Services program is modeled after the IT Infrastructure Library® (ITIL) best practice. ITIL is fast becoming an international de facto standard, providing a comprehensive, consistent and coherent set of best practices for IT Service Management, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems.

CSI Workforce’s Support Program offers access to our highly skilled implementation resources though a cost effective, on-demand support program designed to deliver the highest quality assistance to you when you need it. CSI Workforce’s Support Program is the answer to the challenges faced by most implementation executives on ineffective billable consultants. Our client has a dedicated, senior consultant who is your primary point of contact, providing consistent access to an expert-level resource that understands your business and your system environment. Our rates are billed on-demand bases only.
CSI Workforce PeopleSoft Enterprise Service Support Program
CSI Workforce’s PeopleSoft Enterprise Support Service is an on-demand, customizable program for PeopleSoft Enterprise customers. Our PeopleSoft Support Services are available for all current and retired PeopleSoft releases for the HCM, FCM, SCM and CRM product lines.